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Web2Chat

● Identity checked

Research · Vendor site 2026-10-04

Web2Chat adds an AI-powered live chat widget, shared inbox, knowledge base, ticketing, and lead-generation tools to customer-support workflows. Plans scale by message credits while keeping core chat, history, and help-center features on paid tiers.

Updated 2026-10-04View sources
Official website
Category
Research
Free access
Free plan is $0 per month with a website chat widget, shared inbox, unlimited conversations and history, email integration, knowledge base, news center, ticketing, lead generation, workload management, and unlimited articles.
API access
Not confirmed

Is Web2Chat right for you?

A good fit for

Support and marketing teams that want an embedded website chat widget with AI message credits and help-center tooling.

Before you choose

Growth includes 2,000 message credits per month; higher tiers raise credits and an add-on Remove Branding plan is listed separately at $29 per month.

AI website chat and support inbox

Web2Chat combines live chat, AI message credits, help-center content, and ticketing so support teams can automate responses while keeping a shared inbox for human follow-up.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
Free plan featuresPricing lists a $0 Free plan with chat widget, shared inbox, unlimited conversations, knowledge base, and ticketing.Facts sourced2026-10-04
Growth pricingPricing shows Growth at $19 per month with 2,000 message credits per month.Facts sourced2026-10-04
Aura assistantHomepage FAQ references Aura as the AI-powered assistant integrated with Web2Chat for customer responses.Facts sourced2026-10-04

Understand the total cost

Web2Chat pricing & plans

Free

Free

Billed monthly in USD

Widget
Website chat widget and shared inbox
History
Unlimited conversations and history
Help center
Knowledge base, news center, and unlimited articles
Explore pricing & history

Alternatives to Web2Chat

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The practical questions

Frequently asked questions

Are there limits on the Free Plan?

Web2Chat's FAQ states the Free Plan currently allows up to 250K page views and requires upgrading if the site exceeds that limit.

How do message credits work?

The FAQ explains message credits are consumed when the AI responds and each plan includes a set number of credits per billing cycle.

What is Web2Chat used for?

Web2Chat adds an AI-powered live chat widget, shared inbox, knowledge base, ticketing, and lead-generation tools to customer-support workflows. Plans scale by message credits while keeping core chat, history, and help-center features on paid tiers.

Does Web2Chat have a free plan?

Free plan is $0 per month with a website chat widget, shared inbox, unlimited conversations and history, email integration, knowledge base, news center, ticketing, lead generation, workload management, and unlimited articles.. This record lists ongoing free access; check the plan limits before starting.

How much does Web2Chat cost?

The listed monthly price is $19.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Web2Chat through an API?

Not confirmed. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Growth includes 2,000 message credits per month; higher tiers raise credits and an add-on Remove Branding plan is listed separately at $29 per month.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.