Free
Free
Free plan offers a one-time limited feedback scan with basic AI agent access and 20 queries per day.
- Access
- Free plan offers a one-time limited feedback scan with basic AI agent access and 20 queries per day.
Assistant · Vendor site 2026-10-04
Spiral (spiralup.co) is an AI agent for customer feedback that ingests reviews, chats, and calls so product teams can ask natural-language questions about complaints, sentiment, and feature requests. It is built by Spiral Technologies with UJET affiliation.
Product and support teams monitoring app store reviews and multichannel feedback who need conversational analysis.
Starter, Growth, and Enterprise paid tiers show Custom pricing without public monthly USD amounts on the pricing page.
Spiral markets conversational analysis over reviews and support conversations with a free scan tier and custom-priced Starter, Growth, and Enterprise plans.
What it can do
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Review agent | Homepage invites users to ask Spiral about app reviews with sample prompts on complaints, sentiment, and feature requests. | Facts sourced | 2026-10-04 |
| Free scan | Pricing page Free tier includes a one-time limited Google Play review app scan and 20 daily queries. | Facts sourced | 2026-10-04 |
| Paid tiers | Starter and Growth list monthly feedback piece limits of 2,000 and 10,000 with sales-contact CTAs. | Facts sourced | 2026-10-04 |
Understand the total cost
Free
Free
Free plan offers a one-time limited feedback scan with basic AI agent access and 20 queries per day.
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Explore toolThe practical questions
Spiral pricing FAQ defines a feedback piece as one live chat, phone call, survey response, review, or similar analyzed entity.
FAQ references SOC 2 compliance, encryption, and PII reduction with a link to the security page.
Spiral (spiralup.co) is an AI agent for customer feedback that ingests reviews, chats, and calls so product teams can ask natural-language questions about complaints, sentiment, and feature requests. It is built by Spiral Technologies with UJET affiliation.
Free plan offers a one-time limited feedback scan with basic AI agent access and 20 queries per day.. This record lists ongoing free access; check the plan limits before starting.
No paid monthly price is listed; this record treats the product as free to start. See the plan cards for entitlements, billing commitments and seat minimums.
Enterprise marketing mentions a return data feed with full API access on the highest tier.. API access and subscription access may have different terms; consult the linked sources.
Starter, Growth, and Enterprise paid tiers show Custom pricing without public monthly USD amounts on the pricing page.
No retained pricing changes yet. A current price alone does not establish a historical trend.
Reviewed vendor source
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