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Salesforce Service Cloud pricing

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Assistant · Vendor site 2026-10-04

Salesforce Service Cloud is customer service software that combines case management, self-service, analytics, and Agentforce AI agents on one CRM platform. It supports contact centers, field service, IT service, and AI-assisted support workflows for large organizations.

Updated 2026-10-04View sources
Official website
Category
Assistant
Free access
Not confirmed
API access
Salesforce documents Web Services API and platform integrations; some add-ons list separate per-user API fees on the service pricing page

Understand the total cost

Salesforce Service Cloud pricing & plans

Starter Suite

$25.00 /mo

Per user per month on Service Cloud pricing

Edition
Entry Salesforce suite pricing tier for service use cases

Core

$195.00 /mo

Per user per month on Service Cloud pricing

Edition
Core Service Cloud edition pricing

Advanced

$395.00 /mo

Per user per month on Service Cloud pricing

Edition
Advanced Service Cloud edition pricing

Max

$550.00 /mo

Per user per month on Service Cloud pricing

Edition
Max Service Cloud edition pricing

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.

Salesforce Service Cloud pricing questions

Is Salesforce Service Cloud free?

We could not confirm a free plan for Salesforce Service Cloud.

How much does Salesforce Service Cloud cost?

Salesforce Service Cloud paid plans start at $25 per month (Starter Suite $25/mo, Pro Suite $100/mo, Core $195/mo, Advanced $395/mo, Max $550/mo). Prices are in USD and last checked Oct 4, 2026.

Does Salesforce Service Cloud have an API?

API or developer access is mentioned. Salesforce documents Web Services API and platform integrations; some add-ons list separate per-user API fees on the service pricing page