Platform
Not listed
EUR 850/month equivalent annually for captured volume tier
- Included scope
- Base platform; Copilot/resolutions extra
AI technical customer support · Official-source review 2026-10-09
Pluno adds AI product assistance, helpdesk replies, ticket deflection and engineering escalation to B2B support workflows. Agents use past tickets and connected information, with a separate troubleshooting module.
Understand the total cost
Platform
Not listed
EUR 850/month equivalent annually for captured volume tier
Troubleshooting
Not listed
EUR 99/month add-on
No retained pricing changes yet. A current price alone does not establish a historical trend.
Current official product source read individually; product artwork inspected visually.
Read original source ↗Official pricing and billing restrictions read individually.
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.
Not as an ongoing plan. Pluno offers a free trial. Fourteen-day no-card trial with all modules advertised; free offline simulation on historical tickets also offered. No ongoing free plan established.
Pluno does not publish a monthly price we could confirm.
API or developer access is mentioned. Zendesk, Intercom and Salesforce helpdesk integrations; Slack/Jira escalations and custom APIs. Exact connector and read/write scope depends on module.