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PagerDuty

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Operations · Vendor site 2026-10-04

PagerDuty Operations Cloud orchestrates incident detection, response, and automation for engineering and operations teams, with AIOps, status pages, customer service ops, and generative AI assistants layered on top of on-call workflows. The PD Reliability Platform adds AI-first reliability workflows that learn from past incidents to reduce future disruption.

Updated 2026-10-04View sources
Official website
Category
Operations
Free access
Free plan at $0 per year includes five users and one on-call schedule for teams trying incident response
API access
Developer Platform and REST API documented at developer.pagerduty.com for customizing integrations and workflows

Is PagerDuty right for you?

A good fit for

DevOps, SRE, and IT teams that need always-on incident routing, escalation, and cross-tool automation at scale.

Before you choose

PD Reliability Platform tiers quote annual platform fees ($2,800+ per year) with seat and event packs; Professional incident response is billed per user at $21 per month on monthly billing.

Overview

PagerDuty positions its Operations Cloud as the platform for mission-critical digital operations, spanning incident management, automation, status communication, and newer AI-first reliability capabilities for enterprise responders.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
Incident orchestrationMarkets end-to-end incident management with automation and AI-assisted triage across 750+ integrations.Facts sourced2026-10-04
Reliability platformPD Reliability Platform combines automated detection, investigation, and remediation with human and agent teams.Facts sourced2026-10-04
AI featuresHomepage highlights AIOps noise reduction, AI Agents, and PagerDuty Advance generative AI for operations work.Facts sourced2026-10-04

Understand the total cost

PagerDuty pricing & plans

Free

Free

Listed at $0 per year on the pricing page

Users
Five users included
On-call
One on-call schedule
Explore pricing & history

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The practical questions

Frequently asked questions

What is PagerDuty used for?

PagerDuty Operations Cloud orchestrates incident detection, response, and automation for engineering and operations teams, with AIOps, status pages, customer service ops, and generative AI assistants layered on top of on-call workflows. The PD Reliability Platform adds AI-first reliability workflows that learn from past incidents to reduce future disruption.

Does PagerDuty have a free plan?

Free plan at $0 per year includes five users and one on-call schedule for teams trying incident response. This record lists ongoing free access; check the plan limits before starting.

How much does PagerDuty cost?

The listed monthly price is $21.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use PagerDuty through an API?

Developer Platform and REST API documented at developer.pagerduty.com for customizing integrations and workflows. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

PD Reliability Platform tiers quote annual platform fees ($2,800+ per year) with seat and event packs; Professional incident response is billed per user at $21 per month on monthly billing.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.