Free help desk
Free
Forever; AI/mailbox excluded
- Included scope
- Unlimited agents, tickets and articles
NiroHelp
● Identity checkedWordPress support desk with AI replies · Official-source review 2026-10-09
NiroHelp combines a WordPress knowledge base, tickets and assignment with optional paid AI replies grounded in help articles. A confidence threshold controls auto-responses, and paid plans add an embeddable chatbot, mailbox piping and dashboard copilot.
- Category
- WordPress support desk with AI replies
- Free access
- Help desk free forever: unlimited agents/tickets/articles, assignment, dashboard and seven plugin importers. AI replies and mailbox piping excluded.
- API access
- Embeddable chat script and IMAP/POP3 mailbox connections documented; Not confirmed: public developer API or MCP.
Is NiroHelp right for you?
A good fit for
Relevant to WordPress owners who maintain accurate support articles and can monitor unanswered or incorrectly answered tickets.
Before you choose
Captured annual sale prices $79.99/one site, $239.99/five, $399.99/ten; comparison prices $99.99/$299.99/$499.99. FAQ says early-bird ended September 30, before review date, so current checkout price and monthly rates unconfirmed. Monthly AI credits 1,000/6,000/15,000, reset on first; one chatbot/ticket/copilot answer costs one credit. AI pauses at cap; help desk continues. Hosting and mailbox costs separate. Tickets/docs local WordPress content; AI processing sends relevant content to service. Thresholds do not guarantee factual answers or safe migration. No install, migration, mailbox connection or AI answer tested.
Workflow and handoff
Back up WordPress, verify imported records and grounded answers, then set a conservative threshold and monitor human escalations.
Pricing and practical limits
Captured annual sale prices $79.99/one site, $239.99/five, $399.99/ten; comparison prices $99.99/$299.99/$499.99. FAQ says early-bird ended September 30, before review date, so current checkout price and monthly rates unconfirmed. Monthly AI credits 1,000/6,000/15,000, reset on first; one chatbot/ticket/copilot answer costs one credit. AI pauses at cap; help desk continues. Hosting and mailbox costs separate. Tickets/docs local WordPress content; AI processing sends relevant content to service. Thresholds do not guarantee factual answers or safe migration. No install, migration, mailbox connection or AI answer tested.
Review method
Official product evidence reviewed on 2026-10-09; product artwork inspected visually. No hands-on vendor application test was performed. Application performance, security claims and plan enforcement were not independently tested.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Product workflow | NiroHelp combines a WordPress knowledge base, tickets and assignment with optional paid AI replies grounded in help articles. A confidence threshold controls auto-responses, and paid plans add an embeddable chatbot, mailbox piping and dashboard copilot. | Facts sourced | 2026-10-09 |
| Pricing and restrictions | Captured annual sale prices $79.99/one site, $239.99/five, $399.99/ten; comparison prices $99.99/$299.99/$499.99. FAQ says early-bird ended September 30, before review date, so current checkout price and monthly rates unconfirmed. Monthly AI credits 1,000/6,000/15,000, reset on first; one chatbot/ticket/copilot answer costs one credit. AI pauses at cap; help desk continues. Hosting and mailbox costs separate. Tickets/docs local WordPress content; AI processing sends relevant content to service. Thresholds do not guarantee factual answers or safe migration. No install, migration, mailbox connection or AI answer tested. | Facts sourced | 2026-10-09 |
Understand the total cost
NiroHelp pricing & plans
Starter
Not listed
Annual price conflict/expired promo; checkout required
- Included scope
- One site; 1,000 AI answers/month
Growth
Not listed
Annual price conflict/expired promo; checkout required
- Included scope
- Five sites; 6,000 AI answers/month
Agency
Not listed
Annual price conflict/expired promo; checkout required
- Included scope
- Ten sites; 15,000 AI answers/month
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Frequently asked questions
Was the application hands-on tested?
No. This listing is based on dated official-source evidence and a visual artwork check. Unconfirmed costs and restrictions are identified explicitly.
What is NiroHelp used for?
NiroHelp combines a WordPress knowledge base, tickets and assignment with optional paid AI replies grounded in help articles. A confidence threshold controls auto-responses, and paid plans add an embeddable chatbot, mailbox piping and dashboard copilot.
Does NiroHelp have a free plan?
Help desk free forever: unlimited agents/tickets/articles, assignment, dashboard and seven plugin importers. AI replies and mailbox piping excluded.. This record lists ongoing free access; check the plan limits before starting.
How much does NiroHelp cost?
No paid monthly price is listed; this record treats the product as free to start. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use NiroHelp through an API?
Embeddable chat script and IMAP/POP3 mailbox connections documented; Not confirmed: public developer API or MCP.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Captured annual sale prices $79.99/one site, $239.99/five, $399.99/ten; comparison prices $99.99/$299.99/$499.99. FAQ says early-bird ended September 30, before review date, so current checkout price and monthly rates unconfirmed. Monthly AI credits 1,000/6,000/15,000, reset on first; one chatbot/ticket/copilot answer costs one credit. AI pauses at cap; help desk continues. Hosting and mailbox costs separate. Tickets/docs local WordPress content; AI processing sends relevant content to service. Thresholds do not guarantee factual answers or safe migration. No install, migration, mailbox connection or AI answer tested.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Official product information
Current official product source read individually; product artwork inspected visually.
Read original source ↗Pricing review
Official pricing and billing restrictions read individually.
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.