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Hybrid Chat

● Identity checked

Research · Vendor site 2026-10-04

Hybrid.Chat provides omnichannel AI chatbots and live chat with human agent takeover across web, Facebook, WhatsApp, and SMS. Teams train bots on documents and sites, connect Slack or Mattermost for cobrowsing, and automate lead capture with ecommerce integrations.

Updated 2026-10-04View sources
Official website
Category
Research
Free access
Every plan includes a 14-day free trial with no credit card required; a Free tier remains at $0 per month with limited agents and conversations.
API access
Product pages describe webhooks, REST API queries, SQL database connections, and Zapier integrations for chatbot data flows.

Is Hybrid Chat right for you?

A good fit for

Agencies, ecommerce brands, and support teams deploying trained chatbots with human escalation on existing messengers.

Before you choose

Free tier allows one agent, 100 monthly conversations, and two concurrent chatflow sessions before paid Basic limits rise.

Omnichannel conversational AI

Hybrid.Chat combines trained chatbots with live chat and messenger integrations so teams can automate lead gen while agents jump in when needed.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
Human takeoverHomepage highlights cobot experiences where bots collaborate with human agents on Slack or Mattermost.Facts sourced2026-10-04
ChannelsMarketing lists website, Facebook, WhatsApp, SMS, and PPC landing page bots.Facts sourced2026-10-04
Training dataSite promises bots trained on uploaded documents and website content.Facts sourced2026-10-04

Understand the total cost

Hybrid Chat pricing & plans

Free

Free

$0 per month on the pricing page

Agents
1 agent
Conversations
100 monthly conversations

Pro

$79.00 /mo

$79 per month on the pricing page

Conversations
10,000 monthly conversations
Agents
10 agents
Explore pricing & history

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The practical questions

Frequently asked questions

What is Hybrid Chat used for?

Hybrid.Chat provides omnichannel AI chatbots and live chat with human agent takeover across web, Facebook, WhatsApp, and SMS. Teams train bots on documents and sites, connect Slack or Mattermost for cobrowsing, and automate lead capture with ecommerce integrations.

Does Hybrid Chat have a free plan?

Every plan includes a 14-day free trial with no credit card required; a Free tier remains at $0 per month with limited agents and conversations.. This record lists ongoing free access; check the plan limits before starting.

How much does Hybrid Chat cost?

The listed monthly price is $29.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Hybrid Chat through an API?

Product pages describe webhooks, REST API queries, SQL database connections, and Zapier integrations for chatbot data flows.. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Free tier allows one agent, 100 monthly conversations, and two concurrent chatflow sessions before paid Basic limits rise.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.