Pricing
Not listed
Official monthly price not confirmed
- API
- Room-specific browser QR access; own PMS/booking engine, no external PMS integration claimed.
HotelKolay
● Identity checkedAI hotel concierge · Official vendor documentation reviewed 2026-10-07
HotelKolay combines hotel operations and QR-access guest services with an AI concierge grounded in the property’s supplied information. Guests ask service questions or create requests, and unanswered topics can become tasks for the hotel team. The same platform includes its own reservations, room board and reporting workflow.
- Category
- AI hotel concierge
- Free access
- Free demonstration request; ongoing free usage unconfirmed.
- API access
- Room-specific browser QR access; own PMS/booking engine, no external PMS integration claimed.
Is HotelKolay right for you?
A good fit for
Hotels maintaining accurate guest-service information and a staff-owned request queue.
Before you choose
Check hours, charges and concierge replies before guest use. The vendor explicitly does not claim integrations with external PMS systems; its own PMS is part of the platform. Current subscription prices and AI-message limits were not confirmed.
Ground the assistant in current property rules
Enter approved service hours and policies, test guest questions in the needed languages and check request routing to the correct team. Confirm a staff member owns unresolved requests. Inspect guest-facing answers when pricing or availability changes.
Demonstration and PMS boundary
The site offers a free demo but no reviewed paid amount or AI quota. It provides its own operational/PMS environment and explicitly avoids claiming external-PMS integration. Evaluate migration and existing-system requirements before assuming automatic data exchange.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Grounding | AI uses hotel information entered in the panel. | Facts sourced | 2026-10-07 |
| Languages | Turkish/English/German/Russian/Arabic/French/Spanish guest interface. | Facts sourced | 2026-10-07 |
| Handoff | Unanswered questions can be routed as staff requests. | Facts sourced | 2026-10-07 |
| Operations | Reservations, in-house stays, room board and departmental request status. | Facts sourced | 2026-10-07 |
Understand the total cost
HotelKolay pricing & plans
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Explore toolThe practical questions
Frequently asked questions
Does it connect to any existing PMS automatically?
No. The official site explicitly does not claim integrations with external PMS systems.
What happens when the assistant cannot answer?
The documented guest workflow can forward the issue as a request to hotel staff.
What is HotelKolay used for?
HotelKolay combines hotel operations and QR-access guest services with an AI concierge grounded in the property’s supplied information. Guests ask service questions or create requests, and unanswered topics can become tasks for the hotel team. The same platform includes its own reservations, room board and reporting workflow.
Does HotelKolay have a free plan?
Free demonstration request; ongoing free usage unconfirmed.. This record does not confirm an ongoing free plan.
How much does HotelKolay cost?
A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use HotelKolay through an API?
Room-specific browser QR access; own PMS/booking engine, no external PMS integration claimed.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Check hours, charges and concierge replies before guest use. The vendor explicitly does not claim integrations with external PMS systems; its own PMS is part of the platform. Current subscription prices and AI-message limits were not confirmed.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Official product documentation
Vendor website reviewed for current workflow and limitations; no application test performed.
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.