Essential
$19.00 /mo
USD $19 per user per month on monthly billing
- AI Agent
- 1 AI Agent with 10 AI resolutions
- Copilot
- 5 reply suggestions and 5 AI text edits
- Channels
- Email, website chat, Messenger, and SMS
HelpDesk pricing
● Identity checkedImages · Vendor site 2026-10-04
HelpDesk.com is AI-powered ticketing software from Text that consolidates email, chat, Messenger, SMS, and Shopify selling workflows into one inbox. Agents get AI Agent resolutions, copilot reply suggestions, automation rules, and reporting for customer support teams.
- Category
- Images
- Free access
- 14-day free trial on paid plans with no credit card required; no permanent free tier advertised on pricing.
- API access
- Developer Program and API pages are linked from the main navigation for custom integrations.
Understand the total cost
HelpDesk pricing & plans
Growth
$79.00 /mo
USD $79 per user per month on monthly billing
- AI Agents
- 10 AI Agents with 200 AI resolutions
- Teams
- Up to 10 teams and unlimited ticket history
- Automation
- Tag suggestions and automated tags
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
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