Pricing
Not listed
Official monthly price not confirmed
- API
- Google review-response workflow; Trustpilot/Tripadvisor/Yelp/custom links advertised.
GoodFeedback
● Identity checkedAI feedback management · Official vendor documentation reviewed 2026-10-07
GoodFeedback collects customer feedback through QR codes and uses AI to analyze sentiment, produce insights and draft review replies. Its dashboard supports multiple locations, with a review step for Google response publication and flags for replies needing manual inspection.
- Category
- AI feedback management
- Free access
- Seven-day full-feature trial without a card advertised.
- API access
- Google review-response workflow; Trustpilot/Tripadvisor/Yelp/custom links advertised.
Is GoodFeedback right for you?
A good fit for
Businesses reviewing customer comments and drafting responses across several locations.
Before you choose
Review every AI reply for accuracy and tone. The advertised flow routes dissatisfied customers to private forms while satisfied customers receive public-review links; evaluate platform policies and collect representative feedback rather than selectively suppressing criticism. Performance claims were not independently tested.
Review a response against the actual complaint
Collect feedback with a clear invitation, inspect the original comment and use the AI reply as a draft. Correct any factual claim about refunds, services or commitments before publishing. Keep all customers able to provide honest feedback regardless of sentiment.
Trial and review-policy handoff
The official page offers a seven-day no-card trial and Starter plans from $19/month without complete reviewed quota details. Its sentiment-based routing can produce a nonrepresentative public review sample; check the rules of each review platform before enabling that flow. Vendor rating-growth and near-zero-error claims are not treated as measured results.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Collection | Branded QR codes for customer touchpoints and multiple locations. | Facts sourced | 2026-10-07 |
| AI | Sentiment analysis, feedback insights and drafted review responses. | Facts sourced | 2026-10-07 |
| Review | Manual publication step and quality flags for suspicious replies. | Facts sourced | 2026-10-07 |
| Pricing | Starter plans advertised from $19/month; exact quotas unconfirmed. | Facts sourced | 2026-10-07 |
Understand the total cost
GoodFeedback pricing & plans
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Frequently asked questions
Are replies ready to publish without checking?
No. Compare generated text with the original experience and approved business policy before publishing.
Does the public-review routing treat all sentiment equally?
The advertised diagram directs positive feedback to public sites and neutral/negative feedback to private forms. Assess that configuration against review-platform policies.
What is GoodFeedback used for?
GoodFeedback collects customer feedback through QR codes and uses AI to analyze sentiment, produce insights and draft review replies. Its dashboard supports multiple locations, with a review step for Google response publication and flags for replies needing manual inspection.
Does GoodFeedback have a free plan?
Seven-day full-feature trial without a card advertised.. This record does not confirm an ongoing free plan.
How much does GoodFeedback cost?
A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use GoodFeedback through an API?
Google review-response workflow; Trustpilot/Tripadvisor/Yelp/custom links advertised.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Review every AI reply for accuracy and tone. The advertised flow routes dissatisfied customers to private forms while satisfied customers receive public-review links; evaluate platform policies and collect representative feedback rather than selectively suppressing criticism. Performance claims were not independently tested.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Official product documentation
Vendor website reviewed for current workflow and limitations; no application test performed.
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.