Launch
$19.00 /mo
Freshdesk plan per agent per month USD, billed annually
- Freddy AI Agent
- 500 sessions included on paid Freshdesk tiers
- Copilot
- Available as add-on on select tiers
- Workspace
- Unified agent workspace with customer context
Freshdesk Fred AI pricing
● Identity checkedResearch · Vendor site 2026-10-04
Freddy AI Copilot is Freshworks AI layer for customer service teams using Freshdesk. It helps agents prioritize tickets, draft replies, and automate resolutions alongside Freddy AI Agent email automation sold within Freshdesk plan tiers and add-ons.
- Category
- Research
- Free access
- Not confirmed
- API access
- MCP actions available as metered add-ons on Freshdesk pricing
Understand the total cost
Freshdesk Fred AI pricing & plans
Scale
$55.00 /mo
Freshdesk plan per agent per month USD, billed annually
- Multilingual
- Multilingual helpdesk features
- Analytics
- Custom dashboards and intelligent routing
- Add-ons
- Freddy AI Copilot add-on available
Enterprise
$89.00 /mo
Freshdesk plan per agent per month USD, billed annually
- Enterprise controls
- Audit logs and sandbox
- Insights
- Freddy AI Insights included
- Copilot add-on
- Freddy AI Copilot listed as add-on
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
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