Pricing
Not listed
Official monthly price not confirmed
- API
- Docs site is linked for Empathy Platform implementation details
empathy.co
● Identity checkedResearch · Vendor site 2026-10-04
Empathy.co builds private AI search and merchandising for commerce retailers with traditional search tuning, AI spell check, conversational AI Mode, carousels, and agentic Spaces experiences. The company emphasizes EU governance, ethical AI codes, and integrations with platforms such as Adobe Commerce and VTEX.
- Category
- Research
- Free access
- Not confirmed
- API access
- Docs site is linked for Empathy Platform implementation details
Is empathy.co right for you?
A good fit for
Enterprise retailers and marketplaces that need controllable AI search rather than generic third-party clouds.
Before you choose
Homepage routes enterprise buyers to contact and demo flows without listing public monthly USD SaaS prices.
Enterprise AI Search made for Commerce
Empathy.co combines classic merchandising controls with AI search, conversational modes, and agentic Spaces aimed at ethical, retailer-owned discovery stacks.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| AI Search | Product menu covers AI search features such as related tags, next queries, spell check, and carousels. | Facts sourced | 2026-10-04 |
| Conversational AI Mode | Site markets conversational discovery to help shoppers find the right product through dialogue. | Facts sourced | 2026-10-04 |
| Private infrastructure | Footer references private self-hosted cloud under EU governance without big-tech dependencies. | Facts sourced | 2026-10-04 |
Understand the total cost
empathy.co pricing & plans
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Frequently asked questions
What is empathy.co used for?
Empathy.co builds private AI search and merchandising for commerce retailers with traditional search tuning, AI spell check, conversational AI Mode, carousels, and agentic Spaces experiences. The company emphasizes EU governance, ethical AI codes, and integrations with platforms such as Adobe Commerce and VTEX.
Does empathy.co have a free plan?
Not confirmed. This record does not confirm an ongoing free plan.
How much does empathy.co cost?
A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use empathy.co through an API?
Docs site is linked for Empathy Platform implementation details. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Homepage routes enterprise buyers to contact and demo flows without listing public monthly USD SaaS prices.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.