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Batch

● Identity checked

Marketing · Vendor site 2026-10-04

Batch is a customer engagement platform with AI Decisioning for CRM teams to personalize and automate email, SMS, and push journeys. It orchestrates real-time campaigns that predict behaviors and coordinate messaging from a unified CEP workspace.

Updated 2026-10-04View sources
Official website
Category
Marketing
Free access
Not confirmed
API access
Platform pages reference integrations and developer-oriented capabilities but public self-serve pricing was not listed.

Is Batch right for you?

A good fit for

CRM and lifecycle marketing teams at brands that need AI-driven orchestration across mobile and messaging channels.

Before you choose

The /pricing path redirects to platform marketing without published monthly USD plan prices.

AI customer engagement

Batch combines journey orchestration with AI Decisioning so CRM teams automate cross-channel campaigns from one platform.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
AI DecisioningHomepage meta describes AI Decisioning to personalize and automate email, SMS, and push campaigns.Facts sourced2026-10-04
CEP positioningMarketing positions Batch as an AI customer engagement platform for CRM teams.Facts sourced2026-10-04

Understand the total cost

Batch pricing & plans

Pricing

Not listed

Official monthly price not confirmed

API
Platform pages reference integrations and developer-oriented capabilities but public self-serve pricing was not listed.
Explore pricing & history

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The practical questions

Frequently asked questions

What is Batch used for?

Batch is a customer engagement platform with AI Decisioning for CRM teams to personalize and automate email, SMS, and push journeys. It orchestrates real-time campaigns that predict behaviors and coordinate messaging from a unified CEP workspace.

Does Batch have a free plan?

Not confirmed. This record does not confirm an ongoing free plan.

How much does Batch cost?

A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Batch through an API?

Platform pages reference integrations and developer-oriented capabilities but public self-serve pricing was not listed.. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

The /pricing path redirects to platform marketing without published monthly USD plan prices.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.