Free
Free
Free plan with no card per pricing page
- AI replies
- 150 AI replies a month
- Products
- Aide Helpdesk and Aide Chat for a small team
Aide
● Identity checkedCode · Vendor site 2026-10-04
Aide is a governed agentic AI platform for customer experience that deploys AI agents inside helpdesks, resolves issues end-to-end, and offers copilot drafting for human agents. It integrates with Shopify, Zendesk, Gorgias, Front, and backend systems via MCP or API.
- Category
- Code
- Free access
- Free plan includes Aide Helpdesk and Chat with 150 AI replies per month and no card required messaging on pricing
- API access
- Homepage states Aide can integrate with backend systems via MCP or API for customer context
Is Aide right for you?
A good fit for
E-commerce and support teams that want AI agents and copilots inside existing helpdesks with governance controls.
Before you choose
Starter paid plan is $39/month for 1,000 AI replies/month with overage per reply caps; human team replies stay unlimited on paid tiers.
Agentic customer support
Aide combines autonomous AI agents, human copilot drafts, and governance tooling so support teams automate routine tickets while staying in control.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Resolution positioning | Homepage cites 76%+ AI resolution rate with governed actions and escalation when uncertain. | Facts sourced | 2026-10-04 |
| Integrations | Pricing and homepage reference Shopify, Zendesk, Gorgias, Front, Gmail, and MCP/API backends. | Facts sourced | 2026-10-04 |
Understand the total cost
Aide pricing & plans
Starter
$39.00 /mo
Billed monthly; 7-day free trial on paid plans
- AI replies
- 1,000 AI replies a month
- Team
- Unlimited team members and human replies
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Frequently asked questions
What is Aide used for?
Aide is a governed agentic AI platform for customer experience that deploys AI agents inside helpdesks, resolves issues end-to-end, and offers copilot drafting for human agents. It integrates with Shopify, Zendesk, Gorgias, Front, and backend systems via MCP or API.
Does Aide have a free plan?
Free plan includes Aide Helpdesk and Chat with 150 AI replies per month and no card required messaging on pricing. This record lists ongoing free access; check the plan limits before starting.
How much does Aide cost?
The listed monthly price is $39.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Aide through an API?
Homepage states Aide can integrate with backend systems via MCP or API for customer context. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Starter paid plan is $39/month for 1,000 AI replies/month with overage per reply caps; human team replies stay unlimited on paid tiers.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.