Alternatives
10 best Front alternatives
Tools that cover the same task as Front (support), ranked by how completely their pricing, free tier and API access are documented. Checked Oct 4, 2026.
- Front starts at
- $25/mo
- Free plan
- Free trial
- API
- API available
- 01
Freshdesk
Freshdesk is Freshworks customer service software that combines ticketing, shared inbox, knowledge base, and embedded Freddy AI agents and copilot features. Plans scale from email-first AI service to multilingual enterprise helpdesk with analytics, routing, and add-on AI session packs.
Best for: Support teams adopting AI-assisted email resolution, agent copilot, and omnichannel ticketing in one Freshworks workspace.
- 02
Help Scout
Help Scout is customer support software with shared inboxes, live chat, AI Copilot assistance, and automation for growing SaaS and ecommerce teams. Plans scale per user with Standard, Plus, and Pro tiers that add workflows, AI features, and security controls.
Best for: Support teams that want a lightweight help desk with AI drafting, knowledge base, and multichannel inbox without enterprise complexity.
- 03
Desku
Desku is AI customer service software that unifies live chat, email, and social messages in one helpdesk inbox. It targets small businesses and startups with no-code AI chatbots, automation, and omnichannel support to respond faster without coding.
Best for: Small businesses and SaaS teams that need a unified AI helpdesk across chat, email, and social channels.
- 04
CallHippo
CallHippo is an AI-driven business communication platform combining cloud phone systems, outcome-based voice agents, WhatsApp Business API tools, parallel dialers, and an omnichannel inbox. It targets teams that want calling, messaging, and automation in one stack with transparent published plans.
Best for: Sales, support, and operations teams needing virtual phone numbers, AI agents, WhatsApp, and unified messaging with per-user pricing.
- 05
AIHelp
AIHelp is a customer-support platform for mobile apps and websites combining in-app messaging, AI chatbots, smart forms, help centers, and automation. It targets games and apps that need SDK-based support, ticketing workflows, and optional AI Premium capabilities such as bots and push notifications.
Best for: Mobile game and app publishers plus web teams that want in-app chat, bots, and help-center tooling in one support stack.
- 06
Droxy
Droxy is an all-in-one platform to build and deploy customer-facing AI agents across website chat, phone, messaging, and social comment channels. Agents train on your site and knowledge base to answer questions, collect leads, recommend products, and hand off to humans.
Best for: Small businesses and agencies that need 24/7 AI agents across web, phone, and social inboxes without stitching together separate bot tools.
- 07
Chative
Chative is an ecommerce customer messaging platform with live chat, AI agents, omnichannel inbox, and CRM features built for online stores. It automates FAQs, order tracking, product recommendations, cart recovery, and team collaboration across chat channels.
Best for: Ecommerce merchants and support teams who want AI-assisted sales chat, order context, and multichannel inbox tooling.
- 08
Chatisto
Chatisto provides an AI customer support agent for small teams that answers web chat and email from your docs, with human handoff, flow builder, unified inbox, and analytics. Pricing is flat per team without per-seat fees on paid tiers.
Best for: Small businesses that want affordable AI-first support on web chat and email without Intercom-scale pricing.
- 09
REVE Chat
REVE Chat combines AI agents, live chat, visual chatbots, ticketing, WhatsApp campaigns, and voice bots for omnichannel customer engagement. Plans scale seats, AI conversation credits, and voice minutes for support and sales teams.
Best for: Ecommerce and service teams automating support across web chat, social, WhatsApp, email, and voice.
- 10
Callbell
Callbell is a multi-agent customer support platform that centralizes WhatsApp, Facebook Messenger, Instagram Direct, Telegram, and TikTok in one inbox. Teams can route chats by department, automate with bots and broadcasts, and integrate CRMs via API and webhooks.
Best for: Support and sales teams that answer customers on messaging apps and want one collaborative inbox with optional automation modules.
Front alternatives: common questions
What is the best free alternative to Front?
Desku has an ongoing free plan. Free plan at $0 per month with website chat widget, 2 agents, 200 customer profiles, and one shared inbox Free plans change, so check the vendor before relying on one.
What is the cheapest Front alternative?
Chative has the lowest listed starting price at $10/mo, compared with $25/mo for Front.
Which Front alternatives have an API?
Freshdesk, AIHelp, Chative, Chatisto, Callbell mention API or developer access.