AI email assistants: draft a reply without making a promise
Evidence date: 2026-10-07

Decision criteria
Mailbox compatibility, selected plan and send permissions.

Editorial evaluation scenario
Fictional message: a supplier proposes Friday delivery; your team has not accepted the date.
Read the draft from the recipient’s perspective: would it look like an accepted date? Keep pending checks explicit and inspect attachments before the sender approves the message.
Mailbox compatibility, selected plan and send permissions.

Input / draft / final edit
Fictional message: a supplier proposes Friday delivery; your team has not accepted the date.
Confirmed: we will receive delivery on Friday.
Thanks for proposing Friday. I will confirm after checking receiving availability with our team.

Before buying
Shortwave
Documented: Shortwave documents its AI assistant for email workflows.
Check: Mailbox compatibility, selected plan and send permissions.
Manual or conventional route
Documented: Use a saved reply template for repetitive messages with no ambiguity.
Check: Editorial workflow advice; this is not a measured comparison or vendor performance claim.

Official sources
https://www.shortwave.com/docs/guides/ai-assistant/

Record your own test: selected plan, date, input, output, corrections, export and total cost. This sheet does not claim a vendor test.